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First things first

Have you ordered hair care from us before?

Welcome back!

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How can we help?

Good news! You can do this in your account.

Still need help? .

Using the form below, please let us know any issues you’ve been experiencing and we’ll answer your question as quickly as possible.

  1. Log into your Aura account, and click on Order History from the account links menu at the top of the page. Browse recent orders and copy and paste the appropriate order number here.
  2. Search your email for Aura Order to find your order confirmation email.
Minimum 10 characters required.

We’re here for you.

Can’t find what you’re looking for? Give us a call at (844) 973-3910, Mon-Fri, 8am-6pm PT
to speak to a member of our Support team.